Hotel Services & Sales

An Introduction to Hotels Online Course

This course will help you develop a deeper knowledge of the industry, with an overview of the economical role of hotels within the hospitality sector, key revenue drivers and critical success factors as well as the role of technology in hotels and how this enhances the guest experience.

Deepen your understanding of the hotel industry, covering its economic impact, revenue sources, success factors, and how technology enhances guest experiences.

An Introduction to Hotels Online Course

£10

Endorsed by Institute of Hospitality
CPD Certified
Online course
Validated by Subject Matter Experts
Delivered by subject experts
Designed with you in mind

About our An Introduction to Hotels Online Course

Learning outcomes of an Introduction to Hotels Online Course Training

Discuss the history of hotels, and list the type and different sectors of hotels
Explain the basic principles of what hotels provide and what the different departments do
Define the role of technology in hotels
Understand the different needs of guests depending on the type of stay they are having
Use key performance indicators to measure how successful the hotel is
Work successfully in collaboration with other departments of the hotel to complete tasks

An Introduction to Hotels Online Training Course Details

The hotel training course online provides you with all the information you need to help you pass an end-of-learning assessment, which will demonstrate your knowledge of the hotel industry
The course covers a series of important topics such as the basic principles of what hotels provide as well as the different needs of guests depending on the type of stay they are having
Our hotel online training course gives you everything you need to feel confident in beginning your career in the hotel industry
Perfect for team members who are new to working in hotels or hospitality

Assessment

How long will it take? 20 minutes.

What type of assessment is it? When you finish the course, you’ll complete an end-of-learning online assessment consisting of 5 questions. You must answer 80% of the questions correctly to pass.

What will I receive? Once you’ve passed the assessment included in the course, your digital certificate will be available on the platform.

How long is it valid for? Up to 1 year after purchase.

Who's the course suitable for?

This online course is perfect for team members who are new to working in hotels or hospitality as it provides a foundation for the development of learning in this setting.

Endorsements

Endorsed by the Institute of Hospitality
CPD Certified

Why choose CPL Learning?

We’re known for our first-rate service in helping people quickly gain the knowledge they need, all for an affordable price.

Life a little busy? We get it, and that’s why our elearning courses are all accessible 24/7, 365 days a year, meaning you can learn at your own pace, when you have the time. Our courses are all available on desktop and mobile too – so you can even learn on the go. And with accessibility tools like in-situ language translation and open subtitles, our courses are designed with you in mind.

We’re with you right from the start of your learning journey, providing you with all the information you need in an easily digestible format. Our content is regularly reviewed by experts to make sure it's always relevant and accurate. Plus, additional resources are provided in fully accessible PDF formats.

Get in touch today to start your journey!

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FAQs

How long does an introduction to hotels training course take?

Every learner is different but our Introduction to Hotels Online Course take roughly 20 minutes and will give you lots of information on the history of the hotel industry as well as how technology plays a role in it today.